Shipping & Delivery Free
Shipping applies to shipping and handling expenses on qualifying items shipped within the U.S. For International Shipping, use the calculator in the shopping cart when checking out.
Privacy & Security
Inkwell Productions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Inkwell Productions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Returns & Replacements
Your packing slip provides specific return instructions and addresses — please refer to it for details. Returns are accepted within 14 days of the date that you received your order. Books (in their original, unopened, shrink-wrapped condition) and accessories can be mailed with the original packing slip to:
Inkwell Productions, L.L.C. 10869 N Scottsdale Road #103-128 Scottsdale, AZ 85254-5280 Phone: 480-315-3781
Ordering & Payment
Inkwell Productions.com accepts MasterCard, American Express, Discover, and Visa cards. On the Payment page, select the card type you want to use and then enter your card number, expiration date, and, if your card has one, the card security code. On the Payment page, you can select PayPal as your method of payment. You will be redirected to PayPal’s web site to confirm the financial details of the transaction. Once you confirm your payment via PayPal, you will return to Inkwell Productions.com to finish placing your order. PayPal is a safe and easy way to make a secure online payment. It allows online shoppers to enter and store credit card and billing information in one place, thereby eliminating the need to store and update this information on multiple sites.
If you pre-order an item and pay with a credit card, the authorization for that purchase usually expires in seven days for Visa, or 30 days for MasterCard, American Express, and Discover cards. For items that are due to arrive in more than 30 days, we may need to obtain another authorization from your credit card company. Your credit card is charged at the time we ship the product. If you pre-order an item and pay with a debit card, your bank places a hold on your account for the amount of that purchase. If your pre-order has not shipped within the allotted authorization time frame (7 days for Visa and 30 days for MasterCard, American Express and Discover), we may need to obtain another authorization from your debit card company. Please be aware that bank policies and procedures vary. If you experience any delays or errors regarding the availability of funds in your bank account, direct your questions to the bank.
Prior to your credit or debit card being charged, you will be able to view your order for confirmation purposes. If you need any help placing an order, please call us at 480-315-3781.
Differences Paying by Credit Card and Debit Card
The main difference is that most credit card companies first authorize a customer’s card when an order is placed, then actually charge the account when the item is provided — in our case, at the time we ship your order. Most debit cards reserve funds from a customer’s bank account at the time of the original transaction. That amount, therefore, is unavailable to you. When the order ships, the bank pays that debited amount to Inkwell Productions.com.